MindShift Consulting

Experienced Business Human Resources and Training Consulting Services

A Sample of Training Programs

image26

Leadership & Supervisory Effectiveness

  • Effective Communication
  • Managing Generations in the Workplace
  • Setting Priorities & Expectations
  • Effective Delegation Skills
  • Giving Constructive Feedback to Employees
  • Effective Conflict Resolution
  • Handling Candid Conversations with Employees
  • WHAT IF? Handling Sensitive Situations (harassment issues, substance abuse).
  • Motivation Skills

Respect in the Workplace

  • Delivering anti-harassment programs to ensure legal compliance by helping employees and supervisors understand current laws and to insure they are compliant with these regulations.
  • Offering diversity awareness programs to understand appreciate, respect and welcome others.

Exceptional Customer Service

  •  Delivering exceptional service to both internal and external customers. 
  • Energize your employees to attract, impress, and retain customers to increase your business profits and/or have happier clients. 

Helping Teams Achieve Success & Reduce Conflict

  • Effective Communication Skills for Supervisors (Verbal and Non-verbal)
  • Giving and Receiving Feedback to Employees
  • Creative Conflict Resolution
  • Using a variety of 'style assessments' to help individuals better understand self and others. Implement: DiSC, MBTI, Social Styles, Thomas-Kilmann Instrument
  • Understanding and accepting change