Experienced Business Human Resources and Training Consulting Services
A Sample of Training Programs
Leadership & Supervisory Effectiveness
Managing Generations in the Workplace
Setting Priorities & Expectations
Effective Delegation Skills
Giving Constructive Feedback to Employees
Effective Conflict Resolution
Handling Candid Conversations with Employees
WHAT IF? Handling Sensitive Situations (harassment issues, substance abuse).
Respect in the Workplace
Delivering anti-harassment programs to ensure legal compliance by helping employees and supervisors understand current laws and to insure they are compliant with these regulations.
Offering diversity awareness programs to understand appreciate, respect and welcome others.
Exceptional Customer Service
Delivering exceptional service to both internal and external customers.
Energize your employees to attract, impress, and retain customers to increase your business profits and/or have happier clients.
Helping Teams Achieve Success & Reduce Conflict
Effective Communication Skills for Supervisors (Verbal and Non-verbal)
Giving and Receiving Feedback to Employees
Creative Conflict Resolution
Using a variety of 'style assessments' to help individuals better understand self and others. Implement: DiSC, MBTI, Social Styles, Thomas-Kilmann Instrument
Understanding and accepting change
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